Money back

Webshop refund that never came

You sent it back weeks ago. Aydria chases the shop until the money is in your account.

Typical credits: 50 credits written; Up to 6 follow-ups included.
A formal complaint or ombudsman filing is 50 credits more, and only with your Yes.
Typical time: Usually 3–10 days; A planning estimate, not a promise. The company sets the pace; Aydria keeps chasing.

You see the plan and the price before anything happens.

Failed case? Credits back, automatically.

What Aydria does

Puts the order, the return and the dates in one clear message to the shop.
Follows up when they don’t answer, and gets a date for the refund.
Checks the money landed. If the shop stalls for good, it suggests a complaint to their dispute committee, with your Yes.

In the EU, a shop has to refund within 14 days of your withdrawal. It may wait until it has the parcel or your proof of return.
A tracking code is the strongest proof. Forward the shipping email and Aydria keeps it with the case.
Paid by credit card or PayPal? Say so. It gives Aydria one more route if the shop goes silent.

Example

Day 0 · 12:1050 reserved
You said Yes to the plan
Day 0 · 12:14−50
Asked the webshop for the €129.00 refund on your returned order
Day 3 · 08:050
No reply yet. Sent a first follow-up.
Day 7 · 08:050
Still nothing. Sent a second follow-up.
Day 14 · 08:050
Third follow-up. Asked for an answer within 14 days.
Day 21 · 08:05
Proposed a complaint to the disputes committee. Waiting for your Yes.
Day 21 · 18:47−50
You said Yes. Complaint filed with the disputes committee.
Day 26 · 10:03
The webshop refunded €129.00 two days after the complaint
Day 28 · 07:30
€129.00 landed in your account. Checked with your bank.
Day 28 · 07:30
Handled. €129.00 back.